LOQUAT CREATIVE
BROOKYN, NYC × WEBSITES × BRANDING × MARKETING

FAQ

 FREQUENTLY ASKED (AND ANSWERED) QUESTIONS


WEBSITE PACKAGES

CAN’T I JUST BUILD MY OWN SITE?

Knowing how to use a hammer doesn’t make you an architect. So yeah, sure, you can do it yourself, but it won’t be the same as if you hire a professional to do it for you. The thing is, you’re just not a UX specialist, a trained designer, a pixel pro who has been doing this every day for nearly 20 years. In short…You don’t know what you’re doing.

And you're not supposed to. What you're supposed to know is how to run your business, how to do your thing...

So yes, technically, anybody can make a site. That said, not everybody can make a good site. If you’d like to learn how to do it yourself, we’d be happy to teach you! Hop on over here…

What if I don’t have my content ready to go?

You don't have to have all your content done as long as you know what's going to go on your pages. We'll build the whole thing using latin placeholder text and pictures of cats and sunsets and you can swap these for your real content whenever you're ready. If you need help with copy editing for web and SEO, or you want to learn about content strategy, let us know and we’ll hook you up.

HOW DO PAYMENTS WORK?

We accept Venmo, Cash App and in special cases PayPal. Sorry, we can’t take a check. We’ll ask you to put down a 50% deposit before we start, and the final payment will be due when we finish building your site. The site is complete when all the pages have been created, regardless of whether or not your final content is in the site. If you add features, pages or extras during development, we’ll add the cost of them to your final bill. When we receive the final payment we’ll give you access to the site and you’ll be free to edit to your hearts content and launch whenever you’re ready.

I CAN USE MY OWN DOMAIN NAME, RIGHT?

You bet! You can use any domain name you want with your own Squarespace site. You just have to log into your domain name registrar and point your name at your shiny new site. You’ll want to wait till your new site is done, of course.

WHAT IF I HAVE AN EXISTING SITE? WILL IT GO DOWN WHILE YOU WORK?

Nope! It’ll stay right where it is and it’s totally separate from your new Squarespace site. We’ll build your whole new site at a unique Squarespace URL (www.name.squarespace.com). Unless you give people this link nobody will know it’s there but us. This URL will always work, but when you’re ready to launch we recommend pointing your domain name at your Squarespace site so people can find you at your very own URL. We’ll take special precautions to ensure that the pages of the new site aren’t indexed by Google until you’re ready to launch.

WHAT IF I BREAK IT?

Once we hand your finished site over it’ll be up to you to edit and maintain it. If you need help learning the ropes, we’d love to teach you all about how to safely update your site using Squarespace. We offer several training options here…

HOW DO I GET PEOPLE TO VISIT MY SITE?

Don’t worry, we’ll set up the basics for you so you’ll be well positioned to get ranked. Advanced SEO, marketing and social promotion services are available for anybody who wants to grow their audience and increase traffic. We take an organic approach to these services and believe that nobody is a better ambassador for your brand than you. We’re happy to book a consultation to review your current situation, needs, and make you an easy to execute and effective plan to grow your traffic and your business. Go ahead and check out these services here